Privacy statement
Last update on 16/12/2024.
The website www.vastgoedexperts.be (hereinafter the "website") is owned by: real estate experts ("we" and "us") langvoort 17 2430 laakdal, belgium
be 0667.567.856
telephone: +32 14 89 34 76
Personal data we process
Realty Experts processes your personal data because you use our services and/or because you provide it to us yourself.
Below is an overview of the personal data we process:
- first name and surname - phone number
- e-mail address
- language preference
- address details
Special and/or sensitive personal data we process. Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us and we will delete this information.
For what purpose and on what basis we process personal data
Property Experts processes your personal data for the following purposes:
- call or e-mail you if this is necessary to carry out our services
Automated decision-making
Real estate experts does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These decisions are taken by computer programmes or systems, without a person (e.g. an employee of real estate experts) being involved. Real estate experts uses the following computer programmes or systems: brilliant (kluwer).
How long we keep personal data
Property Experts will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:
(category) personal data >1month> customer record
Personal data > 1 month > customer record
Address > 1 month > customer record
Etc. > 1 month > customer record
Sharing personal data with third parties
Real Estate Experts only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Real estate experts uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.
View, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by real estate experts and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.
You can send a request to view, correct, delete, transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to info@vastgoedexperts.com
To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, mrz (machine readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (bsn). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Real Estate Experts would also like to inform you that you have the option of submitting a complaint to the national supervisory authority, the authority-personal data. This can be done via the following link: https://autoriteit- persoonsgegevens.nl/en/contact-with-the-authority-personal-data/ tip-us
How we secure personal data
Real Estate Experts takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@vastgoedexperts.com
